For the Guest WiFi service to function at your venue, the venue must be active in our Insights portal.
If an end user is presented with the following error message when trying to connect to your Guest WiFi network, it indicates that the venue may not have the WiFi service active in our system.
There has been a problem
There is a problem with the configuration of the Wi-Fi service in this venue. If you are the venue owner please contact Wireless Social to resolve this and quote the following details:
65001 Venue not active Ref: [access point MAC address] |
To resolve this, please contact our Support team who will be able to help you.