Getting started
Get started and make the most of your software.
Use the Access Digital AssistantFind out more about utilising the Access Digital Assistant.
Enhanced support process starting 26 January 2026Our AI messenger offers instant support and escalates unresolved issues to our team for quicker assistance.
Log in to InsightsYou can easily log into the Wireless Social Insights platform.
Set up a new login journeyYou can set up a new login journey for guest WiFi in a few simple steps.
Find your standard reports on InsightsYou can quickly and easily find pre-made, standard reports on your guest WiFi data in Insights.
Contact our support teamWe’re here to help! If you have questions, need assistance, or are experiencing issues, our support team is available to ensure you get the help you need.
Contact us about your accountContact your Account Manager, update details, manage contracts, billing, and access other teams beyond support.
Utilise our Help CentreYou can find answers to any of your queries about your Wireless Social features in our helpful knowledge base.