Create a question
To create a question, follow the steps below:
In Insights, go to Configure WiFi, then Questions.
Click Add Question located in the top right-hand corner.
You will be directed to the question builder to start configuring your question. Fill in the following details:
Question text: Input the customer-facing question, e.g. How did you hear about us?
Type: Choose from the list of options available. See the section below for the full list.
Appearance: The system may auto-select this but based on the question type, you can choose the appearance of the answer field, e.g. stars or circles for ratings.
Placeholder text: Optionally, provide additional information to prompt a response.
Requirement: Choose from three options:
Mandatory: Guests must answer the question to progress with their login journey.
Ask Once: Optional; if skipped, it won't be asked again on the next login.
Ask Repeatedly: Optional; if skipped, it will be asked again on the next login until answered.
Once you've configured the question to your satisfaction, click Save.
🤓 Tip: Now you can apply a question to a login journey.
Question response types
Below are descriptions of each of the question response types available:
Text: Free text box.
Multi Choice: Select from 2 or more choices with checkbox or dropdown.
Asset Multi Choice: Select from 2 or more choices with an image.
Single Choice: Choose from 2 or more options using radio buttons or dropdown.
Asset Single Choice: Choose from 2 or more options with an image.
True/False: Answer with a checkbox for true/false.
Rating: Rate with options like stars or circles.
Country: Choose country via name select or dropdown.